NYU’s PhD in Hospitality and Tourism Management supports deep inquiry into global service systems, tourism economics, and customer behavior. Students explore service innovation, event management, sustainability, and strategic experience design. Research draws on behavioral science, data analytics, and operations to improve quality, efficiency, and equity in global hospitality systems. Graduates become thought leaders in academia, consulting, and destination development.
Predictive modeling of tourist flows using geospatial and seasonal booking data in major metropolitan cities
Designing AI-driven concierge systems for real-time personalization in luxury hotel chains
Investigating consumer trust in hospitality firms during post-crisis recovery (e.g., pandemic, natural disasters)
Measuring the economic impact of cultural mega-events on local service economies over 10-year periods
Sustainability adoption in boutique hotels: A multi-country case comparison of incentives and barriers
Exploring the effects of gamified loyalty programs on guest retention and brand perception
Evaluating how hotel design affects emotional well-being and stress recovery among business travelers
Cross-cultural study of online reviews and complaint behavior in international hotel markets
Dynamic pricing algorithms in resort revenue management: Ethical boundaries and consumer fairness
Hospitality training effectiveness in reducing unconscious bias toward diverse guests and employees
Smart tourism infrastructure: Evaluating user acceptance of digital kiosks and facial check-in systems
Analyzing Airbnb’s impact on neighborhood housing stability and community displacement
Longitudinal study of climate change perceptions among coastal tourism operators
Role of virtual tours in post-pandemic destination marketing and traveler decision-making
Crowdsourced crisis response networks in disaster-affected tourism hubs
Neuroscience-informed design of hotel spaces to enhance sleep quality and cognitive performance
Crisis preparedness training frameworks for frontline tourism employees in politically unstable regions
Developing net promoter score-based frameworks for luxury cruise line guest segmentation
Quantifying emotional contagion in live events through social media sentiment analysis
Ethnographic study of local–tourist interactions in rapidly developing heritage destinations
Transform guest experience and destination resilience with NYU’s PhD in Hospitality and Tourism.
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